We are Employee Engagement & Performance Consultants.
Our mission is to support organisations to build engaged, high performing teams.
We work with organisations to drive business performance, implement change, elevate and embed service culture and to engage employees.
To do this we develop bespoke customer and employee engagement campaigns and internal communication strategies.
Engagement matters… to your people, your customers and your performance.
invigor8 works from the inside out, helping our clients to radically improve performance.
For 25 years we’ve helped to align people behind strategic priorities, vision and values. Whether the goal is to engage employees, implement a new strategy or to improve customer service, our methodology is proven to deliver results.
We help cut through existing strategies, complex programmes and ‘organisational noise’ to clarify business imperatives, and craft clear, crisp messages about future direction.
high performing organisations
Vision, strategy, culture and structure; our employee engagement consultants work with your executive and leadership teams to give them the clarity and alignment they need to accelerate their organisation’s performance.
- Embedding vision, strategy and values
- Temperature Check™ engagement audit and survey
- Leadership & coaching
employee engagement & comms
Your leaders are the key agents for cascading engagement through to the front-line. Our consultants equip leaders with the tools, techniques and confidence to realise their teams’ potential and deliver sustained performance improvement.
- Team engagement challenges
- invigor8 Winning Performance Centre™
- Strategic internal comms
- Tactical internal comms
customer service culture
Elevate your service beyond the competition through developing your people. We work with businesses who have the ambition to be the best service provider in their sector; creating engagement programmes that enable colleagues to learn how they can make the difference.
- Customer centric behaviours
- Delivering a competitive service advantage
- Core service standards
Working in partnership with invigor8, we have refocused, aligned and engaged our people around a new set of Values and a simplified corporate narrative designed to uplift both internal performance and customer satisfaction. The invigor8 team have also helped us to design and articulate a new Customer Journey together with our annual temperature check (now in our third year), and a challenge-based programme to enable everyone to explore how they can contribute to the Mission and Imperatives of FSCS and make our Values come to life.
David Blackburn, Head of People, Financial Services Compensation Scheme
Neil Simmonds, Senior HRBP, Jaguar Landrover